Resolved -
This incident has been resolved. We’ve identified and are implementing safeguards to help prevent similar issues in the future. Thank you for your patience and understanding.
Apr 1, 15:53 EDT
Monitoring -
The issue has been fully resolved, and the website is performing normally. We’re continuing to monitor closely and are reviewing options to prevent similar issues in the future. Thank you for your patience.
Apr 1, 15:13 EDT
Identified -
We experienced degraded performance due to an unexpected spike in traffic that impacted server availability. Our team has identified the root cause and is actively working to restore full performance.
Apr 1, 14:57 EDT
Investigating -
We are currently investigating reports of an outage affecting the ability for some customers to access our website.
Apr 1, 14:40 EDT