Thanks for your patience. Email notifications are sending normally. Email notifications that were not initially sent during the outage time frame have now been sent.
Posted Feb 06, 2024 - 09:21 EST
Update
Emails that were triggered to be sent from between 6:25 pm to 11:59 pm EST on February 5th are now being delivered. We will continue to monitor the situation. Thanks for you patience.
Posted Feb 06, 2024 - 08:00 EST
Monitoring
Email notifications should now be sending normally for most customers. We will continue to monitor this incident.
Posted Feb 06, 2024 - 00:07 EST
Identified
Our engineers have identified an issue with email notifications not being sent starting at 6:25 pm EST. Our engineers are working to resolve the issue.