Partial Email Outage

Incident Report for Cognito Forms

Resolved

Email services are back to normal for all Cognito Forms users. We apologize for any inconvenience.
Posted Oct 29, 2018 - 15:54 EDT

Identified

One of our email providers, Mandrill, is currently resolving connection issues that may be affecting email deliverability for some Cognito Forms customers. We will continue to monitor email services and provide updates here.
Posted Oct 29, 2018 - 13:51 EDT

Investigating

We are actively investigating an outage affecting email deliverability for a number of Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.
Posted Oct 29, 2018 - 13:12 EDT
This incident affected: Email.